How to contact Vidulk support
Email [email protected], or use Send Feedback in the app: Settings then Support on the web, or Profile in the phone app. Include the email you sign in with and where the problem happened.
Applies to: iPhone and Android app, Web app. Updated October 14, 2026.
Steps
- Write to [email protected], or press Send Feedback (web: Settings, Support card; phone: Profile).
- In the feedback form, pick a category: General, Feature Request, Bug Report or Improvement. If you leave the email blank, your account email is used.
- Describe the problem and send it. We read every message.
What to include
- The email address of your Vidulk account and how you sign in (Apple or Google).
- Phone (iPhone or Android, app version) or web, and your browser.
- The project or story name, the link you imported, and any error message. A screenshot helps.
- For billing: where you paid (web, App Store or Google Play) and the receipt.